Privacy Policy

Last Updated: October 2026

At eCart Solutions, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or contact us about our services.

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, submit a project inquiry, book a consultation, or contact us.

This information may include:

  • Your name

  • Email address

  • Phone number

  • Company or brand name

  • Website or store information

  • Project details and requirements

  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries and requests.

  • Understand your business and project requirements.

  • Provide consultations and eCommerce services.

  • Communicate with you regarding your project.

  • Improve our website, services, and user experience.

  • Analyze website usage and performance.

  • Maintain the security and functionality of our website.

  • Comply with applicable legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and measure website performance.

Cookies may also be used by certain third-party services integrated with our website, such as analytics, advertising, or other website functionality providers.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the website.

4. Third-Party Services

We may use trusted third-party services to support our website, analytics, communication, hosting, payment processing, or other business operations.

These third parties may process information on our behalf and are expected to handle personal information in accordance with applicable privacy and security requirements.

We may also link to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing them with personal information.

5. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect the information we collect against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, or comply with legal obligations.

When information is no longer required, we may securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information where legally permitted.

  • Object to or restrict certain processing of your information.

  • Withdraw consent where processing is based on consent.

To exercise any applicable privacy rights, you can contact us using the information provided below.

8. Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

eCart Solutions
Cairo, Egypt

Email: info@ecart.co
Phone: +20 10 29018451

We will do our best to respond to privacy-related requests and questions within a reasonable period.