Terms & Conditions

Last Updated: October 2026

Welcome to eCart Solutions. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Our Services

eCart Solutions provides eCommerce and Shopify-related services, including but not limited to:

  • Shopify store design and development

  • Store redesign and optimization

  • User experience (UX) and strategy

  • Conversion rate optimization (CRO)

  • eCommerce consulting

  • Store setup and related services

The specific scope, deliverables, timelines, and fees for any project will be agreed upon separately with the client.

2. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

You must not:

  • Use the website for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to any part of the website or its systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, modify, or distribute website content without permission.

  • Use the website to transmit malicious code or harmful material.

3. Project Inquiries and Consultations

Submitting a project inquiry, contact form, or consultation request does not create a contractual relationship between you and eCart Solutions.

Any project or service engagement will only begin after the relevant scope, pricing, responsibilities, and terms have been agreed upon by both parties.

We reserve the right to decline or discontinue a project or consultation request at our discretion.

4. Project Scope and Deliverables

For paid projects, the agreed scope of work will define the services and deliverables provided by eCart Solutions.

Requests that fall outside the agreed scope may require additional fees, time, or a separate agreement.

Project timelines may depend on factors including client feedback, content delivery, approvals, third-party services, and technical requirements.

5. Client Responsibilities

Clients are responsible for providing accurate information, content, access credentials, materials, and approvals necessary to complete a project.

Delays in providing required information, feedback, or approvals may affect the project timeline.

Clients are also responsible for ensuring that any content, images, products, trademarks, or other materials they provide to eCart Solutions are legally authorized for use.

6. Third-Party Platforms and Services

Our services may involve third-party platforms, applications, integrations, or services, including Shopify and other eCommerce tools.

These third-party services are subject to their own terms, policies, pricing, availability, and limitations.

eCart Solutions is not responsible for changes, interruptions, outages, pricing changes, policy changes, or technical issues caused by third-party platforms.

7. Intellectual Property

Unless otherwise agreed in writing, the eCart Solutions website, including its text, branding, graphics, design, code, and other original materials, remains the property of eCart Solutions or its respective licensors.

Clients retain ownership of materials and content they provide to us.

Ownership and usage rights for project-specific designs, code, assets, and other deliverables will be determined by the agreement between eCart Solutions and the client.

We may showcase completed projects, designs, or results in our portfolio and marketing materials unless otherwise agreed with the client.

8. Payments and Fees

Fees, payment schedules, deposits, and payment terms for services will be agreed upon before or during the project engagement.

Unless otherwise agreed, work may be paused if required payments are overdue.

Additional work outside the agreed scope may be subject to additional charges.

9. Revisions and Approvals

The number of revisions and approval process for a project will depend on the agreed scope of work.

Once a deliverable has been approved, subsequent changes may be treated as additional work and may incur additional fees.

10. Warranties and Results

We make reasonable efforts to provide professional, reliable, and high-quality services.

However, we do not guarantee specific business results, sales figures, revenue increases, conversion rates, traffic levels, rankings, or other commercial outcomes.

The performance of an eCommerce business may depend on many factors outside our control, including market conditions, advertising, pricing, products, competition, customer behavior, and third-party platforms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, eCart Solutions shall not be liable for indirect, incidental, consequential, or business-related losses arising from the use of our website, services, or third-party platforms.

This includes, where applicable, loss of profits, revenue, data, business opportunities, or anticipated savings.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such limitation is prohibited by applicable law.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, updates, technical issues, hosting problems, or circumstances beyond our control.

13. External Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not imply endorsement or responsibility for the content, security, availability, or practices of those third parties.

You access third-party websites at your own risk and should review their applicable terms and policies.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page, and the “Last Updated” date will be updated accordingly.

Your continued use of the website after changes are published constitutes acceptance of the updated terms.

15. Governing Law

These Terms & Conditions shall be interpreted and governed by the applicable laws of the Arab Republic of Egypt, unless otherwise agreed in a separate written agreement with a client.

Any disputes will be handled in accordance with the applicable laws and jurisdiction.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

eCart Solutions
Cairo, Egypt

Email: info@ecart.co
Phone: +20 10 29018451